
Joanna Knight
ENT Nurse
I am an experienced nurse who works within the Ear, Nose and Throat (ENT) Outpatients’ Department. I am registered with the Nursing and Midwifery Council. I am qualified as a Registered General Nurse (RGN) at Ipswich Hospital in 1982 – going on to specialise in ENT and undertaking Microsuction training at Broomfield Hospital, Essex, in 2004. I am conducted the procedure many thousands of times over the years, in NHS hospitals and community clinics, GP surgeries and as part of Wellbeing’s self-pay specialist Ear Care service.

Joanne Ager
Speech and Language Therapist
Joanne has worked as a Speech and Language Therapist since 2007 across a range of clinical and educational settings.

Joy Thomas
Patient Care Advisor
Joy has worked in various business roles previously and is currently a Patient Care Advisor at Provide Wellbeing since April 2023.

Karen Donovan
Alternative Therapist
I have a BA and am also qualified in alternative therapy. My interests are are health and wellbeing – encouraging patients to enjoy better health. Whilst working part time in a GP surgery in Harpenden I am also a mum to two children and my dog. I have many hobbies but my lockdown hobby is wild swimming – I have been every week for a year in rain, sun and snow.

Kia Williams
Surgical and Allied Services Team Lead
Kia has been working with at Provide Wellbeing since September 2020 and enjoys helping and supporting all our patients/service users throughout their time with us.

Kim Bussey
Patient Care Advisor
I studied Health and Social Care at school and college, and I joined Provide Wellbeing in August 2021. So far, I have been enjoying booking patients in for their referrals and working with a great team who care about what they do. In my spare time I enjoy going for long walks, shopping and eating out.

Kirsty Johnson
Neurodevelopmental Services Team Lead
Kirsty is a university graduate who joined Provide Wellbeing in June’23 as a Patient Care Advisor.

Louise Pearce
Speech and Language Therapist
I graduated with a BSc (Hons) Human Communication in 2003 from City University. I specialise in working with children and young adults with Autism Spectrum Disorder (ASD) and Developmental Language Disorder (DLD). My 18 years’ experience has been in these specialisms and I have completed postgraduate training in a range of different therapeutic and assessment techniques. I have completed health management MSc modules with NHS London and keep abreast of current research and theory for continued quality healthcare Improvement. I joined Provide Wellbeing in 2021 to complement my NHS role.
I have worked extensively with a range of paediatric client need groups. I have been a principal therapist and managed a SaLT team, working in schools and in an ASD multi-disciplinary assessment team. I am currently employed by an NHS trust to work in education provision and to develop a new role in a youth offending service, in addition to working as an independent consultant in joint communication assessments.
I enjoy working a multi-disciplinary team to holistically consider a child’s needs and working with young people themselves to recognise their own abilities and differences.

Lucy Swallow
Patient Care Advisor
Lucy joined Provide Wellbeing in August 2022 as a Patient Care Advisor. She has previously worked as a Pharmacy Manager/Advisor and has also cared for young adults with Autism.