Firstly the receptionist was very friendly and welcoming, offered me a coffee. Dr Leonhardt was on time and explained things to me including showing pictures of possible side effects to be sure I was up to speed and happy to proceed. He has a good bedside manner and I was happy to go ahead. The theatre is all good, nice and clean and bright. The nurses were lovely and made conversation as the surgery was underway which was nice as it helps to keep your mind off what was happening. Dr Leonhardt even showed me the cyst he removed after and explained it was nothing worry about so there was no need for histology. Overall quick and easy, very pleased.