Our Organisation
We aim to deliver stress-free healthcare by seeing our services through our customers’ eyes, establishing Provide Wellbeing centres delivering a hybrid of self-pay and NHS services, and specialising in what we do well and innovating to shape the future. When you work with us, you can expect a culture where each member of the team knows and feels truly valued as an individual and recognises that significance that each one of us has in delivering care where we constantly strive to exceed expectations. As part of Provide Community, we are committed to making sure that all of our services are safe, responsive, and high quality.
Our Vision
To be the ‘go to’ place for great care, providing our customers with more than just healthcare.
Our Mission
Offering our customers the choice on how and when they access healthcare services, bridging the gap between established private healthcare and the NHS by…
- Seeing our service through our customers’ eyes so we constantly improve.
- Envisaging into reality innovative new solutions fit for the future.
We believe accessing great healthcare should be stress free, easy on your pocket, and a service that leaves you with a smile about your care.
A word from our Managing Director, Paul Cooke, about who we are…
“We like to think Provide Wellbeing is a little bit different – in the range of services we offer; the way in which you can access them; and most importantly, how we treat our customers. Our vision is to be the go-to place when you need great care, providing you with ‘more than just healthcare’.
Companies like to declare their values to define who they are and what’s important to them and, in this regard, we are no different. We firmly believe in ours as they are the lifeblood of our business and what we aspire to every day. They demonstrate how we work together, providing us with a common language that we (and we hope you) can recognise and relate to. The following core principles underpin everything that we do as an organisation – and should give you an idea of our ethics as well as the standards you can expect from us.”
Our Values
Exceptional Clinical Care
We pride ourselves on delivering the highest standards in both customer service and clinical care. Our clinicians and their teams are committed to ensuring that you have the best experience in all your interactions with us.
People-Centred Everything
We’re all human and have our customers and our staff at the heart of everything we do, treating each other with respect.
Keep It Simple
We are always looking for ways to improve the way you access and experience our services. Life is complicated enough, so we keep our process simple, from booking to aftercare.
Practice Reflection
Listen first then listen some more. We have a desire to improve and excel at everything we do. Using our eyes and ears, and allowing ourselves the time to think, keeps us in the right direction.
Working with us
Are you interested in working with Provide Wellbeing to improve access to healthcare? We offer plenty of training opportunities and the chance to make a real difference to NHS and self-pay patients. Visit our recruitment page to find out about our latest vacancies.
We welcome partnership enquiries from GP surgeries, hospital consultants, NHS commissioners and suppliers of medical equipment. Find out more about working with us for the benefit of patients on our dedicated page.
