Right to Choose

In order to access our RTC service, you will need to complete the following steps. Our Patient Care Advisors are here to guide you through the process and are the first point of contact when you make your initial enquiry.

Step 1: Registration and issuing of screening questionnaires

Call one of our Patient Care Advisors to discuss eligibility for a referral to the service. If eligible, we will register you and send you some questionnaires that need to be completed by you. The questionnaires are designed to obtain more information about the person’s social communication and ask questions about friendships, emotions, daily routines and special interests.   

Please note, while we encourage you to provide supporting reports or triage documents received from previous organisations, we do require completion of our own questionnaires in order to ensure we have the most recent and relevant information. This will ensure we can provide the most appropriate care for you. Once completed, you will need to email the completed questionnaires to provide.wellbeing@nhs.net.

Step 2: Triage

Once received, our experienced clinicians will review the completed questionnaires to determine if you are eligible for a referral for an autism assessment. Our Patient Care Advisors will then communicate the outcome of the triage with you. If your child is suitable for a referral for an autism assessment, that will need to be made by your GP.

Step 3: GP referral

Once your child has been deemed eligible for a referral for an autism assessment, you should make an appointment with/speak to the GP to ask them to make a referral for an autism assessment under Right to Choose. We have a standard letter you can take to your GP explaining that you are seeking a referral under Right to Choose for a child. A template of this letter can be found under ‘Useful Documents’.

Your GP must make a referral using the standard referral template letter. This letter can also be found under ‘Useful Documents’. You can email this to your GP Practice or provide them with a paper copy.

Step 4: You are added to our waiting list

Once we have received the referral from your GP, one of our Patient Care Advisors will notify you via email that your child is on the waiting list and advise on the typical wait time.

Step 5: Booking an appointment 

When your child is at the top of the waiting list, one of our Patient Care Advisors will contact you to arrange the date and time of their assessment.

Step 6: Child autism assessments

Our Patient Care Advisors support you before the assessment to ensure it’s as stress-free as possible for you. We will advise you on the outcome of the assessment that same day. 

Step 7: Issuing of the report

We will issue a report on the outcome of the assessment within six weeks of the assessment date.

Why Choose Provide Wellbeing?

• First and foremost, we really care about you receiving the best possible care and being able to provide them with an assessment so you can start receiving and accessing the support you and they need
• We pride ourselves on delivering the highest standards of both customer service and clinical care
• We are registered with the Care Quality Commission and have been rated as Outstanding (read our latest report).
• We are an established provider of NHS Autism Assessments
• Our wait times are typically much shorter than standard NHS wait times

‘We were treated with respect and care throughout and they really looked after my daughter, putting her at ease as much as they could. They addressed all of our questions and concerns and explained everything before, during and after. I would highly recommend this team.’

Autism Patient Chelmsford

‘We would like to give a heartfelt thank you to the whole team, from admin to clinicians. You made myself and my children feel listened to and valued. This will make a huge difference in helping our children understand who they are, to be successful, and achieve their full potential in life’

Autism Patient, Wisbech

We are very keen to ensure we manage your expectations. As such, we will publish wait times for RTC services on our website regularly. Please contact our team for more information about the service offering and the pathways available.

Our Expertise: Mind Professionals 

Mind Professionals and Provide Wellbeing are now a provider partnership, under the umbrella of Provide Community Interest Company.  This enables us to enhance our care pathways and expand our excellent provision for neurodevelopmental services. 

All Right to Choose referrals for child autism assessments will now be taken by Provide Wellbeing, who will oversee the administration and organisation of the pathway.  Our NICE compliant assessments may be carried out by clinical teams from either Provide Wellbeing or Mind Professionals.

To refer please contact the Provide Wellbeing team: 03003039966 or hello@providewellbeing.co.uk