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Telephone Consultation

Our free telephone consultations mean you do not need to visit one of our venues to access our clinicians’ expertise. This 15-minute call means you can speak to somebody from the comfort of your home, should you wish to.

We offer a free 15-minute telephone consultation with an experienced clinician for anyone who wants further advice, whether querying if an assessment is required for themselves or their family member, general questions about autism/ADHD etc. 

Alternatively, this consultation could be helpful to someone gathering more information about our assessment process to prepare the person attending an assessment booked with us. 

We also welcome people sharing additional information about the person attending an assessment, such as any adaptations that may be needed or any detailed information you think would be helpful for the team to know before the assessment.

The consultation call will last approximately 15 minutes. It is free and lets you decide whether an assessment is the right option for you or your child. You have the opportunity to find out more about the assessment process and ask any questions you may have. The clinician will gather more information about you to help support you to decide which assessment route is most suitable.

Our Values

Exceptional Clinical Care

We pride ourselves on delivering the highest standards in both customer service and clinical care. Our clinicians and their teams are committed to ensuring that you have the best experience in all your interactions with us.

People-Centred Everything

We’re all human and have our customers and our staff at the heart of everything we do, treating each other with respect.

Keep It Simple

We are always looking for ways to improve the way you access and experience our services. Life is complicated enough, so we keep our process simple, from booking to aftercare.

Practice Reflection

Listen first then listen some more. We have a desire to improve and excel at everything we do. Using our eyes and ears, and allowing ourselves the time to think, keeps us in the right direction.

Are you interested in working with Provide Wellbeing to improve access to healthcare? We offer plenty of training opportunities and the chance to make a real difference to NHS and self-pay patients. Visit our recruitment page to find out about our latest vacancies.

We welcome partnership enquiries from GP surgeries, hospital consultants, NHS commissioners and suppliers of medical equipment. Find out more about working with us for the benefit of patients on our dedicated page.

TALK TO US TODAY ABOUT

Telephone Consultation

Speak to one of our team today to see how we can help.

Call 0300 303 9966
or arrange a call back…

HOW TO ACCESS

These services are available through

Available through NHS

Available Through the NHS

Self Pay

Available Through Self-Pay

Pricing & Appointment Information

Telephone Consultation with a neurodevelopmental specialist – FREE

The ADHD or autism consultation call will last 15 minutes, allowing you to gather additional details about your next steps. It is free and lets you decide whether an assessment is the right option for you or your child. These consultations are designed to ease the process for you and complement the NHS provision if that is your route. If you can no longer attend your pre-booked virtual appointment, let us know as soon as possible.

If you have questions about the telephone consultation, please get in touch with our customer support team today.

Meet our team

Hannah Westwood-Loftus

Hannah Westwood-Loftus

Lead Occupational Therapist

Hannah has been working as Occupational Therapist since 2006, supporting children and adults within health and social care. She has a specialist interest in neurodevelopmental disorders, including Autism Spectrum Disorder (ASD). She helps to spearhead service development at Provide Wellbeing.

Amy Bignell

Amy Bignell

Lead Speech and Language Therapist

Amy has worked as a Speech and Language Therapist since graduating in 2007. She has specialised in the diagnosis of ASD and has worked as part of a diagnostic team since 2010. She is particularly passionate about working with girls and women as recognises that the diagnosis journey is often a lot more challenging for them. Amy helps to spearhead service development at Provide Wellbeing.

Welcome to Provide Wellbeing

Welcome to Provide Wellbeing

We’re excited to announce that all autism and ADHD services, alongside other wellbeing resources, are now part of the main Provide Wellbeing website. This integration creates a unified hub for all our health services, making it easier to access the support you need.

Same Great Service, Unchanged Contact Information Your experience with us remains the same. Our friendly team is still available through the usual channels, offering the quality care you trust.

Why the Move? Combining our sites ensures seamless access to services, from autism and ADHD assessments to speech therapy and ear care. This integration enhances our ability to provide holistic, high-quality care across all offerings.

For detailed autism and ADHD resources, visit Provide Wellbeing’s Autism & ADHD Services page. We’re here to support you every step of the way.

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