How do I book appointments?
Appointments can be made by phone on 0300 303 9966, or by emailing hello@providewellbeing.co.uk – whichever is easiest for you. Similar When will my custom ear moulds be ready? Your custom ear moulds will be ready to take away with you at the end… Learn more Are you able to refer me to an NHS specialist? If […]
When will my custom ear moulds be ready?
Your custom ear moulds will be ready to take away with you at the end of the 15 minute appointment. In rare circumstances, the Audiologist may not be able to fit your custom ear moulds if there is a significant buildup of wax. If this is the case you may be required to book a […]
Are you able to refer me to an NHS specialist?
If you wish to be referred into the NHS following a consultation with one of our Provide Wellbeing clinicians, we will happily support you in this decision. We will need to inform your NHS GP who will be able to refer you to the appropriate NHS specialist. For more information, please contact our support team. Similar Do you offer home visits? […]
Do you offer home visits?
Most of our services can only be performed within our specialised clinics, however certain services may be available for home visits. Please enquire if this is something you would like to discuss. Similar What happens if I cannot attend my appointment? We understand that things crop up that may get in the way of you making… […]
What happens if I cannot attend my appointment?
We understand that things crop up that may get in the way of you making your appointment – if this happens, we will work with you to find an alternative date and time that suits you. We ask that you give us at least 24 hours’ notice if you want to change or cancel your […]
Will I always be charged up to 50% of the appointment fee if I miss an appointment?
We want your entire experience with Provide Wellbeing to be a positive one. If there are extenuating circumstances that prevent you from making your appointment, the late cancellation charge may be waived. This decision will be subject to management discretion. Similar Will you have access to my medical history? All of our services include a […]
Will you have access to my medical history?
All of our services include a comprehensive assessment, including taking your relevant medical history. If there is any particular medical information that you would like us to review, such as scan results, you are entitled to request copies of these directly. Alternatively, with your consent, we can request copies on your behalf. Similar Will I […]
Will I be seeing a male or female clinician?
We will try to accommodate any preference you have for a specific clinician – please let us know at the time of booking if you have a preference. Similar How long will I have to wait for my appointment? We will try our best to give you an appointment at a time and date… Learn […]
How long will I have to wait for my appointment?
We will try our best to give you an appointment at a time and date that suits you, with the shortest possible waiting time. To find out when the next available appointment is for the service you are interested in, please phone 03003 039966 or email hello@providewellbeing.co.uk. Similar Will I be able to park? Free, accessible […]
Will I be able to park?
Free, accessible car parking is currently available at all Provide Wellbeing sites. Similar Is there provision for disabled visitors? Yes, we are accessible for disabled customers, with wheelchair access to our buildings and clinic… Learn more
Is there provision for disabled visitors?
Yes, we are accessible for disabled customers, with wheelchair access to our buildings and clinic rooms. We also have an accessible, ground floor toilet. Similar
Nikki Pockett
Nikki joined Provide Wellbeing in March 2024. As the Business Development Manager, Nikki enjoys applying her project and stakeholder management skills to drive growth and extend Provide Wellbeing’s offer in terms of both services and geography.
Jackie Olsen
Jackie is our Head of Neurodevelopmental Services. Jackie is a registered Social Worker, with many years of experience as a clinician, manager and leader of Mental Health and Neurodevelopmental services, in both NHS and the private sector. Jackie has an interest in attachment and trauma, is trained in Play Therapy and Dyadic Developmental Psychotherapy, alongside […]
Hannah Sparks
Hannah previously worked as a Theatre Support Worker for the NHS for 4 years before joining Provide Wellbeing in July’23 as a Patient Care Advisor.
Kirsty Johnson
Kirsty is a university graduate who joined Provide Wellbeing in June’23 as a Patient Care Advisor.
Joy Thomas
Joy has worked in various business roles previously and is currently a Patient Care Advisor at Provide Wellbeing since April 2023.
Martyna Kolodziej
Martyna is a recent Master’s graduate and is currently in the role of a Patient Care Advisor at Provide Wellbeing.
Lucy Swallow
Lucy joined Provide Wellbeing in August 2022 as a Patient Care Advisor. She has previously worked as a Pharmacy Manager/Advisor and has also cared for young adults with Autism.
Colin Barnard
Colin has worked in various roles before joining Provide Wellbeing as a Patient care advisor in May 2022. Now looking to further my career here at Provide Wellbeing
Kia Williams
Kia has been working with at Provide Wellbeing since September 2020 and enjoys helping and supporting all our patients/service users throughout their time with us.
