The whole process was simple and quick after being referred over by the NHS due to long waiting times. I was so anxious before hand but I had no need to be. Hannah was absolutely amazing and so kind- she understood my son and his struggles better than any professional we have met before. She is special! Dr Band was easy to talk to. Overall, the whole experience was very positive. Thank you

The whole process was positive. In particular the nurse and the doctor on the day were brilliant.

Paul was a very thorough and caring practitioner. All aspects of my personal health profile were discussed along with the possible treatment of the left knee problem. He evaluated the area carefully and administered treatment painlessly. I've had similar treatments in the past and this was my first treatment with Olestin. I'm already feeling the benefits and look forward to increasing the level of my activity and wellbeing. Thank you so much.

Very informative and comfortable experience.

Fantastic service from start to finish. Great surgery. Great staff.

Arriving 20 mins early, they were ready for me and my son which was amazing. The facilities were very clean and cosy warm. The staff were super friendly and were so helpful. My son and I were nervous as we didn't know what to expect and were soon relaxed and chilled. Overall if I could give more than a 5 star rating I would. Couldn't recommend them enough.

Excellent information and good reassurance as I was unsure of myself. The nurse was excellent at keeping me calm.

Appointment on time, very helpful GP, discussed my problem at length and made decision promptly . Very happy with experience and easy parking which is so helpful in Colchester.

Very professional, friendly and accommodating as I arrived late due to traffic and they fitted me in. Very impressed.

Whole experience was excellent, very professional. Reception very helpful and kind. Surgeon explained procedure in an easily understandable way and carried it out in a swift and efficient way. On the way home in less than an hour. Premises modern and in excellent condition.

Fantastic medical experience, superb staff, unhurried appointment, so much better than any hospital visit I have ever known. Many thanks

The waiting area was clean, tidy and was greeted by a lovely receptionist. The doctor and assistant were brilliant, procedure in itself was short making for a quick getaway! All in all 25 minutes on site, but a worthwhile 25 minutes.

Warm and inviting environment, staff were professional, friendly and informative.

I felt comfortable with all of the staff I met and it felt very relaxed. Everyone seemed to know their tasks and seemed to work quickly and comfortably. The procedure was painless and felt like I was taken very good care of and have no bad comments.

Everyone was very friendly and made me feel at ease with the procedure. I was informed of any alteration of the procedure and felt comfortable with everything that has happened. No pain at all.

Everything was perfect and quick, well organised

I was seen at the time of my appointment, Dr Band was very charming and welcoming as were the SLT and when it was too overwhelming for my daughter they all stopped and put her needs first which was very reassuring.

Surgery was running on time. Reception staff could have been a little bit happier and greet with a smile. The surgeon and assistant performing the procedure however, were amazing and went above and beyond to make me feel at ease and were so polite and kind. They talked me through the procedure and explained throughout the process what they were doing. They also talked to me to take my mind off the procedure. Just such down to earth nice people. The surgery itself was well presented, clean and tidy. Overall a really good experience considering circumstances.

Very well run practice and very helpful staff, and thanks to the receptionist for going the extra mile with my next appointment problems.

The Specialist and Amy were amazing from start to finish, they really took the time to learn about P.. as a person. So they had a great all round picture of P.... I will always be forever grateful to the team at Provide for their diagnosis and making it a positive experience.

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Parent of J R, ASD Assessment Customer
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