Surgery was running on time. Reception staff could have been a little bit happier and greet with a smile. The surgeon and assistant performing the procedure however, were amazing and went above and beyond to make me feel at ease and were so polite and kind. They talked me through the procedure and explained throughout the process what they were doing. They also talked to me to take my mind off the procedure. Just such down to earth nice people. The surgery itself was well presented, clean and tidy. Overall a really good experience considering circumstances.