EAR CARE
Hearing Assessment
We offer comprehensive hearing assessments to both adults and children aged as young as seven months old.
These services are available via:
Self-pay
At Provide Wellbeing, we know how important your hearing is – not just for communication, but for quality of life.
We offer a range of hearing assessments tailored to suit every stage of life, from infants to adults. Our clinics are welcoming and our approach is personal, putting your comfort and needs first. With a 97% verified satisfaction rate, we are trusted by families across Essex to provide safe, effective, and respectful care.
Your hearing is really precious – protect it the best you can.
Our Hearing Services
Appointments take place at Kestrel House and Stapleford House in Chelmsford. Please note, children aged 7 months to 4 years require an assistant during their appointment. Children over 4 with developmental delays may also need support from an assistant.
Hearing assessment locations:
- Kestrel House, Chelmsford – for adults and children aged 7 years and over
- Stapleford House, Chelmsford – for adults and children aged 7 months to 17 years
We offer several hearing assessments depending on the patient’s age and needs.
Adult Hearing Assessment
Duration: 15-20 minutes
A comprehensive yet quick check of your hearing health. This includes a discussion about any symptoms or concerns, an ear examination, and appropriate hearing tests. Ideal for anyone aged 16 and over who wants peace of mind or expert advice on hearing changes.
Child Hearing Assessment
Duration: 30-40 minutes
Tailored to children aged 5 years and above, this appointment uses age-appropriate methods in a calm, friendly environment. We take time to understand any concerns, perform an ear check, and carry out either behavioural or objective hearing tests based on your child’s needs.
Child Hearing Assessment with Assistant
Duration: 40 minutes
For children aged 7 months to 4 years, or those over 4 with developmental delays, we provide an experienced assistant to support the Audiologist. This ensures accurate testing with a child-centred approach to care.
Why Choose Provide Wellbeing?
- Individual Care: Tailored services with experienced professionals.
- Affordable Pricing: Clear, upfront costs with no hidden fees.
- Convenient Locations: Clinics across Essex, including Chelmsford and Colchester.
- High Satisfaction: 97% of our patients say they would recommend us.
- Easy Booking: Just call or email – we’re here to help.
Pricing and appointments
Adult Hearing Assessment £40
Child Hearing Assessment £80
Child Hearing Assessment with Assistant £100
To find out more about our hearing assessments, please get in touch for more information or to book an appointment.
Cancellation of Self Pay Treatment
Our cancellation and refund policy is:
- If you cancel your appointment more than 7 days ahead of the appointment you will receive a full refund.
- Cancellations made between 7 days and 48 hours ahead of the appointment will be subject to a cancellation charge of 25% of the fee, unless you reschedule your appointment at the point of cancellation, in which case we will not charge a cancellation fee.
- Appointments that have already been rescheduled are not eligible for a refund.
- In the event you provide less than 48 hours’ notice of cancellation, or do not attend your appointment you will be liable for the full amount and no refund will be given.
- You will remain liable for any fees relating to treatment or diagnostics received up to the point of cancellation.
You can find a full list of payment terms and conditions here.
TALK TO US TODAY ABOUT
Hearing Assessment
For more information about booking an appointment.
If you are filling in the form on someone’s behalf, please use their details.
Call 0300 303 9966, email
provide.wellbeing@nhs.net or
complete the form below…
Customer Ear Moulds Services Help & Resources
Testimonials
JN, Ear Care Customer
Excellent care as always.
Parent / Guardian of CW, Autism Assessment Customer
Once again, we were treated as a family with respect and care. Provide Wellbeing we are so grateful that you are able to offer neuro-developmental services, and always recommend you to others. Thank you so much!
JS, Carpal Tunnel Surgery Customer
Very helpful lady on reception, very reassuring doctor who described the procedure, great nurse with a lovely smile. I would recommend your service and use again without hesitation.
Parent / Guardian of LT, Autism Assessment Customer
Everyone was so lovely, from the initial telephone consultation several months ago, right through to the day of the appointment.
Parent / Guardian of AV, Autism Assessment Customer
It’s taken us 10 years to get a diagnosis for our daughter after no one listening to us. We can now get the help and support our daughter well deserves! Thank you from the bottom of our hearts.
TC, Podiatry Customer
Professional, friendly and spotlessly clean. From the warm welcome at Reception, to the treatment, it is a pleasant experience all round!
GR, No-Scalpel Vasectomy Customer
From start to finish the process was flawless. Extremely friendly staff who made me feel welcome and relaxed and the procedure was a breeze!
JC, Carpal Tunnel Surgery Customer
First time of visiting. Very impressed. Easy to find, easy to park and the appointment was before time and very helpful. Staff very helpful and pleasant.
NT, Autism Assessment Customer
I was made to feel like an equal, an adult, even a friend. The assessment was a casual conversation where we chatted back and forth. Thank you for making me feel less alone and confused in the way I think and feel.
Parent / Guardian of AR, Autism Assessment Customer
To the special lady who in depth and sensitively took the time to tell us about what she found in the assessment and delivered our son’s diagnosis to us. I’ll be forever grateful.
LW, Minor Skin Surgery Customer
I felt safe and confident having my minor surgery at your Colchester facility.
GW, Ear Care Customer
I have visited Jo many times now for ear microsuction. The booking process is very easy, appointment is always on time and service provided by Jo excellent.
Parent / Guardian of IE, Autism Assessment Customer
Really simple quick and easy process from start to finish. Absolutely wonderful and caring staff who were so good with my child and were so patient and kind when explaining everything. Couldn’t be more grateful for the team.
BM, No-Scalpel Vasectomy Customer
Had a great experience at the clinic. I was greeted warmly, the booking process was smooth and on time, and the whole procedure was quick and efficient. The staff were very friendly throughout, which helped make everything feel comfortable. Overall, very happy with the service.
PW, Carpal Tunnel Surgery Customer
Really a great visit. The Consultant we saw was amazing, explained everything clearly and was so patient, kind and gentle. The receptionist on the main desk that directed us to the Carpal Tunnel reception was so friendly and helpful.
CW, Ear Care Customer
Always an excellent service. Customer service on the telephone are very helpful and the specialist ear care are always really good.
AS, Ear Care Customer
Same friendly and professional service every time.
MG, Carpal Tunnel Surgery Customer
Second time I’ve been here for a operation, and just like last time the service was amazing and staff all so friendly and welcoming!
Parent / Guardian of EM, Autism Assessment Customer
From day one the service we have received has been exceptional.
Parent / Guardian of AM, Autism Assessment Customer
All of the staff at Provide Wellbeing were welcoming and thorough in their assessment. I highly recommend this professional service.
