OUR AUTISM & ADHD SERVICES
GP Guidance: Referring to Provide
Wellbeing (MSE Pathway)
Provide Wellbeing is a commissioned provider for neurodevelopmental assessments across Mid and South Essex for children and young people aged 6 – 18.
To ensure your patient’s referral is triaged effectively, please follow the mandatory MSE ICB Framework and submission protocols below.
Mandatory Referral Method: e-RS
Important Notice: In line with local commissioning requirements, Provide Wellbeing only accepts referrals via the NHS e-Referral Service (e-RS).
- Referrals sent via email, post, or My Care Bridge will not be processed.
- GPs must submit the referral through e-RS and ensure all required documentation is attached at the point of submission.
How to Refer via e-RS
To avoid the referral being “Returned to Submitter,” please ensure the following steps are followed:
- Search for Service: Locate “Provide Wellbeing Neurodevelopmental Service” within the e-RS.
- Upload the Clinical Packet: Use the “Add Attachment” function to upload the completed Standard MSE CYP Referral Form along with all supporting questionnaires.
- Triage Only: Our service is listed for “Triage.” Once the completed documentation is reviewed, we will contact the family regarding their next steps.
The “Right First Time” Checklist
A referral is only considered “complete” when it contains all of the following documents in one e-RS submission. Please do not submit the referral until the school and parent sections are fully completed and returned to the surgery. If we receive an incomplete referral via e-RS, we may reject the referral.
- GP/Referrer Section: Outlining clinical history and the primary reason for referral.
- Parent/Carer Questionnaire: Including birth, medical, and developmental history.
- School/Education Setting Questionnaire: Providing essential evidence of traits in the classroom. The school must complete this section.
- SNAP-IV Rating Scales: Two copies required, one from the Parent and one from the Teacher/School.
Clinical & Administrative Requirements
- Aged 13+ Consent: If the patient is 13 or older, they must provide their own explicit consent on the form alongside their parent/carer.
- Parental Responsibility: Please list everyone with parental responsibility. If parents live apart and confirm if we have consent to share information with both parties.
- Existing Private Reports: If a family has a previous private diagnosis, the ICB requires that the full report be attached to the e-RS referral for clinical review.
GP Letter Template: Managing Parent Expectations
One of the most common reasons for referral delay is a missing School Questionnaire. You can use the text below to help parents coordinate with their school:
“To help your GP submit a successful referral to Provide Wellbeing, we need a complete ‘evidence pack.’ This must include the School Questionnaire and the Teacher’s SNAP-IV scale. Please take this pack to your school’s SENCO or a teacher. Once they have completed their section, you have to return the entire form to the surgery so we can upload it to the NHS e-Referral Service (e-RS).”
TALK TO US TODAY ABOUT
Neurodevelopmental Services
Call 0300 303 9966, email
provide.wellbeing@nhs.net
or complete the form below…
Support you can trust
Our team provides actionable insights, no matter where you are on your journey, and offers expert advice to help you or a family member on your road to a diagnosis. Our ASD and ADHD services are suitable for children and adults, meaning it is never too late to be assessed.
