Parent of V B, ASD Assessment Customer
Amazing with my son and me, super supportive
Parent of J R, ASD Assessment Customer
The whole process was simple and quick after being referred over by the NHS due to long waiting times. I was so anxious before hand but I had no need to be. Hannah was absolutely amazing and so kind- she understood my son and his struggles better than any professional we have met before. She […]
Parent of M C, ASD Assessment Customer
Very informative and comfortable experience.
Parent of J G, ASD Assessment Customer
Arriving 20 mins early, they were ready for me and my son which was amazing. The facilities were very clean and cosy warm. The staff were super friendly and were so helpful. My son and I were nervous as we didn’t know what to expect and were soon relaxed and chilled. Overall if I could […]
Parent of L T, ASD Assessment Customer
Warm and inviting environment, staff were professional, friendly and informative.
Parent of T S, ASD Assessment Customer
Everything was perfect and quick, well organised
Parent of G C, ASD Assessment Customer
I was seen at the time of my appointment, Dr Band was very charming and welcoming as were the SLT and when it was too overwhelming for my daughter they all stopped and put her needs first which was very reassuring.
Parent of P S, ASD Assessment Customer, Chelmer Clinic, Chelmsford
The Specialist and Amy were amazing from start to finish, they really took the time to learn about P.. as a person. So they had a great all round picture of P…. I will always be forever grateful to the team at Provide for their diagnosis and making it a positive experience.
Parent of R M, ASD Assessment Customer, Chelmer Clinic
We were all extremely nervous before this appointment. The staff put us all at ease, and explained everything that was going on.
D R, Adult ADHD Customer, Chelmer Clinic
Made to feel at ease. Very good listener.
Parent of M F, ASD Assessment Customer, Chelmer Clinic
The initial impression of our experience was how well the clinic was set out for a neurodivergent individual, the decor was refreshing & calming, the waiting room was empty apart from us, my son was particularly impressed with the toilet facilities, he hates using bathrooms, particularly public restrooms but commented on how lovely yours was […]
Parent of B B, ASD Assessment Customer, Chelmer Clinic
The staff were absolutely amazing, my son struggled to leave the car, they…started the assessment outside until he felt safe to go in the building.
Parent of E T, ASD Assessment Customer, Chelmer Clinic
I felt at ease, as did my son. Everyone was friendly, professional and just amazing.
Parent of J B, ASD Customer, Chelmer Clinic
The setting was really calm and relaxed and the staff were all friendly and approachable. They really put us all at ease and were very knowledgeable and experienced.
Parent of E W, ASD Diagnosis Service, Chelmer Clinic
The staff were knowledgeable and so kind. They really listened and helped us to understand our child’s strengths as well as struggles. We left the service feeling extremely positive and relieved.
Parent of A P, ASD Diagnosis Service Customer, Chelmer Clinic
It was lovely to attend yesterday for our sons assesment. Staff were welcoming and all introduced themselves to us. Our son was made to feel at ease which was evident in his willingness to separate from us for a short period. Staff were very informative and we also felt heard and our experiences acknowledged.
Parents of L E, ASD Assessment Customer, Chelmer Clinic
Our experience with Provide wellbeing was faultless… we were treated with respect and given information to help our daughter to know where she was going…We didn’t feel rushed and felt our views were heard and listened too by the doctor and he was extremely calm, professional and made us feel relaxed…we knew our daughter was […]
Parent of Miss A B, ASD Assessment Customer, Chelmer Clinic
As you can imagine I was very apprehensive going to the appointment. My daughter was anxious and was begging me not to leave her when we got there but it was such a calm and welcoming environment that her worries soon went. All the team were very friendly, thank you.
Parent of J H, ASD Diagnosis Service Customer, Chelmer Clinic
We felt comfortable and especially liked that we were the only family in at that time. It made it less stressful and easier on our son. I thought the specialists were great. Our son relaxed quickly and went in for the assessment easily… It was very friendly, warm and professional. They really got an accurate […]
Parent of J C, ASD Initial Assessment, Chelmer Clinic
Everyone involved with the diagnosis process made us feel at ease. When our son went to play he was having such a great time that he didn’t want to leave. In fact, he asked this morning if he could go back and see them again.