I had the best experience with the nurse that attended to me on the afternoon of 21st September for an ear microsuction appointment. Unfortunately I didn't catch her name! She treated me with empathy, made absolutely sure I received the best care before I left and I will definitely be visiting again. Thank you.

Both my Husband and I had Microsuction and were very satisfied. Lovely caring lady Joanne, she was very professional and made sure we were happy with results. Would completely recommend.

Jo is wonderful, and all the staff are friendly, from when you first walk in the building to leaving, it's a very comfortable experience

Excellent professional service. Nurse explained the procedure in detail before and during the microsuction. She made you feel very comfortable.

The lady who carried out the procedure on my son was amazing!! She was calm, warm and completely understanding of our situation. When the procedure wasn't 100% successful due to a minor complication she offered some possible solutions which was lovely. I would definitely revisit if necessary and recommend. I travelled over 100 miles for this appointment and would do the same again if I needed to.

Fantastic service from start to finish. When booking the appointment the lady on the phone couldn't be more helpful at trying to tie appointments up for me, to when we arrived and had treatment, the lady who did the treatment was so kind and caring and explained everything and made my daughter feel so at ease and relaxed.

Jo Knight is superb, both professionally and personally. There are many places I could go for ear microsuction that are closer to home, but I am happy to drive to your Chelmsford clinic to be treated by Jo as she is one of the best I have encountered over many years of requiring this service.

As usual Nicola the audiologist was extremely professional and caring and was able to clear my ears of wax even though they were completely blocked. The new Live Well hub facility in Braintree is wonderful, clean, spacious and welcoming.

The lady who did my daughter's microsuction was absolutely lovely. The centre was new...with good facilities. My daughter is only 4 and she had a really positive experience.

As of February 2023, we are delighted to offer two ear care services, microsuction and custom ear moulds, from the Manor Street Livewell Clinic in Braintree, Essex. Alongside multiple outlets across East Anglia in Chelmsford, Colchester and Halstead, we are pleased to be offering ear care services from our newest Manor Street Braintree location.

Appointments are available to book every Tuesday between 15:00pm and 16:30pm. Treatment is swift and uncomplicated, allowing you to plan a visit to the clinic around your day. The procedures are known to be the safest and most comfortable method of ear wax removal and ear protection available, with appointments costing £70 for both ears. Appointments are carried out by an Audiologist or ENT Specialist Nurse. 

A full list of payment terms and conditions can be found here.

Paul Cooke, Managing Director at Provide Wellbeing said, ‘We are delighted to be servicing the Braintree community directly from this new location in the centre of the town. It is worrying to realise how many people struggle with their ear care every year, with an estimated 2.3 million people experiencing problems with excessive ear wax, which can unfortunately lead to hearing loss or tinnitus. We have seen a steady increase in the need for this service among our patients, many of whom have been feeling dizzy and unwell or are worrying about related hearing loss, so we are glad to be able to provide them with comfort and specialist support.  If you would like to find out more you can either call the phone number detailed below or watch videos on our website where our clinicians explain more about this treatment.’

Call the Provide Wellbeing team today to enquire about an appointment 0300 303 9966. As an independent clinic, we can offer ongoing support for our patients.

Very good service. The lady I saw was really nice and remembered me from my last visit. The procedure was quick and expertly done with no discomfort for me and l left with clean ears and much better hearing.

Ear micro suction carried out by Nicola Yarnall. I was really pleased and impressed with the highly professional and kindly service provided. Thank you very much!

Raul was amazing. Extremely knowledgeable and caring.

First class service throughout, initially with the friendly receptionist (sorry didn't get her name) then Jo who gently removed the wax from my ears. I couldn't have asked for a better experience - thank you.

I was very impressed with your service right from booking my appointment to the actual service given on the day. I was sent a confirmation email that included detailed directions and upon arrival was met by a very friendly and professional member of staff who carried out the painless micro suction procedure with total efficiency. I will use your company again and would definitely recommend you 100% Many thanks . Also cheaper than many other companies.

Raúl has been an Audiologist providing clinical audiological services and ear care, including aural microsuction, for over 23 years. After qualifying in Barcelona in 1996, he came to the UK where he devoted most of his audiological professional career to the NHS before embarking on an entrepreneurial quest. He has ample experience working in both paediatric and adult audiology departments, and specialising in both diagnostic and rehabilitation services. He has been a BSHAA Council member since 2015 and is the current Vice-President and Chair of its Professional Standards Committee. He is also a partner and panel member of the Health and Care Professions Tribunal Service (HCPTS), an IDA Fellow and a past Clinical member of the UK Clinical Reference Group for Specialised Ear Surgery.

If no ear wax can be found during your Microsuction appointment, you will be charged 50% of the price of the procedure – £30 for Audiologist appointments and £40 for GP appointments. If you believe that you have a build-up of wax in your ear but have not had this confirmed by a health professional such as a nurse or GP, we recommend that you are seen by a health professional first to ascertain if the build-up of wax is the cause of your hearing problems before booking an appointment.

Yes, there is no lower age limit for Microsuction treatment. However, the procedure will not be performed if your child is unable to keep their head still or is fearful of the procedure.

Ear blockages in children

Children are typically more prone to middle ear infections because of the structure of their Eustachian tubes. The Eustachian tubes drain fluid from the ears, and when they are blocked, this can result in a build-up of fluid that causes an ear infection. The sensation of pressure when you have an ear infection is due to the fluid pressing on the eardrum, which can cause it to rupture or 'burst'. Children have Eustachian tubes that are shorter, softer, and more horizontally orientated than adults', which can mean that they are more at risk of fluid build-up.

If you are concerned that your child may have an ear infection, check their symptoms on the NHS website before considering Microsuction.

Microsuction ear wax removal can be a solution for children with blocked ears. The discomfort of having blocked ears can be particularly acute for children, so Microsuction offers a quick, painless treatment by one of our Audiologists who will put your child at ease as much as possible. Ear Microsuction for children can depend on the age of the child and their level of comfort being able to lie still while the Microsuction tool is used to gently remove the ear wax buildup.

You may not be suitable for Microsuction if you are sensitive to loud noise (Hyperacusis), have a history of severe dizziness or have experienced difficulties with the Microsuction procedure in the past.

Microsuction is a good alternative to ear syringing and ear irrigation, especially if you have ever suffered with ear infections, have had previous ear surgery or have any problem where you are advised to keep your ears dry.

Our Microsuction treatments are normally completed within 30 minutes and this allows for the clearance of both ears.

During this time, your clinician will talk you through the process and be able to answer any questions before or after the procedure so that you can have the best knowledge available on how to care for your ears.

For more information about our Microsuction services, visit our dedicated page here.