E C, Ear Care Customer, Chelmsford

Very happy with everything.

A S, Ear Care Microsuction Customer, Livewell Hub

I had the best experience with the nurse that attended to me on the afternoon of 21st September for an ear microsuction appointment. Unfortunately I didn’t catch her name! She treated me with empathy, made absolutely sure I received the best care before I left and I will definitely be visiting again. Thank you.

P C, Ear Care Customer, Kestrel House Clinic

Both my Husband and I had Microsuction and were very satisfied. Lovely caring lady Joanne, she was very professional and made sure we were happy with results. Would completely recommend.

TW, Ear Care Customer, Colchester Clinic

Jo is wonderful, and all the staff are friendly, from when you first walk in the building to leaving, it’s a very comfortable experience

P P, Ear Care (Microsuction) Customer, Colchester

Excellent professional service. Nurse explained the procedure in detail before and during the microsuction. She made you feel very comfortable.

Parent of J S, Ear Care Customer, Colchester Clinic

The lady who carried out the procedure on my son was amazing!! She was calm, warm and completely understanding of our situation. When the procedure wasn’t 100% successful due to a minor complication she offered some possible solutions which was lovely. I would definitely revisit if necessary and recommend. I travelled over 100 miles for […]

Parent of O P, Ear Care Customer, Kestrel House

Fantastic service from start to finish. When booking the appointment the lady on the phone couldn’t be more helpful at trying to tie appointments up for me, to when we arrived and had treatment, the lady who did the treatment was so kind and caring and explained everything and made my daughter feel so at […]

Mr S B, Ear-Care Customer, Chelmsford

Jo Knight is superb, both professionally and personally. There are many places I could go for ear microsuction that are closer to home, but I am happy to drive to your Chelmsford clinic to be treated by Jo as she is one of the best I have encountered over many years of requiring this service.

Anonymous Ear Care Customer, Livewell Clinic, Braintree

As usual Nicola the audiologist was extremely professional and caring and was able to clear my ears of wax even though they were completely blocked. The new Live Well hub facility in Braintree is wonderful, clean, spacious and welcoming.

Anonymous Ear-Care Customer, Braintree Clinic

The lady who did my daughter’s microsuction was absolutely lovely. The centre was new…with good facilities. My daughter is only 4 and she had a really positive experience.

Anonymous Ear Care Customer, Halstead Community Hospital

Very good service. The lady I saw was really nice and remembered me from my last visit. The procedure was quick and expertly done with no discomfort for me and l left with clean ears and much better hearing.

Anonymous Ear Care Customer, Chelmsford Clinic

Ear micro suction carried out by Nicola Yarnall. I was really pleased and impressed with the highly professional and kindly service provided. Thank you very much!

Anonymous, Ear Care Customer

Raul was amazing. Extremely knowledgeable and caring.

Anonymous, Ear Care Customer

First class service throughout, initially with the friendly receptionist (sorry didn’t get her name) then Jo who gently removed the wax from my ears. I couldn’t have asked for a better experience – thank you.

Anonymous, Ear Care Customer

I was very impressed with your service right from booking my appointment to the actual service given on the day. I was sent a confirmation email that included detailed directions and upon arrival was met by a very friendly and professional member of staff who carried out the painless micro suction procedure with total efficiency. […]

Raúl García-Medina

Raúl has been an Audiologist providing clinical audiological services and ear care, including aural microsuction, for over 23 years.

Joanna Knight

Jo is an experienced nurse who works within the ENT Outpatients’ Department. She is registered with the Nursing and Midwifery Council.

Nicola Yarnall

Nicola is a Senior Audiologist with almost 30 years’ post qualification experience in Diagnostic Audiology and Rehabilitation of Hearing Loss.

Anonymous, Chelmsford

Thank you for seeing and assessing me so promptly. You really put my mind at ease and prevented an unnecessary trip to the GP which as it turns out would not have yielded any benefit or sorted out the problem I came to you about.

Beth, Colchester

My Mum attended A&E on Sunday as she was feeling dizzy and unwell. She had a thorough check over and was discharged but told that her ears were blocked. She attended her GP on Monday who could not help, I phoned Provide Wellbeing on Tuesday morning and was able to an appointment with Jo later that day […]