Autism & ADHD Services

We have had an outstanding experience with Provide Wellbeing and could not be happier. From the first phone conversation, everything has been dealt with in a time efficient, professional and friendly welcome. All members of staff were great with my daughter and are passionate in what they do. I would highly recommend to all to use their services.

My daughter was very nervous about her appointment but she was straight away made to feel at ease.

Everything was perfect!

The experience was amazing and after 5 years trying to get a diagnosis for our son finally we have one.

I just wanted to express my thanks to all the staff who were involved in my son's diagnosis and for the lovely attached report. The report is incredibly kind and thoughtful, and I love how it's directed to Jake and not about Jake. It's something I will be able to take bits from when I am talking to him about his diagnosis in the future.  I also wanted to feed back about my experience generally with the Right to Choose process. I found the whole experience to be outstanding. Every single member of staff I have interacted with along the way has been friendly, helpful and professional. I wish every organisation was like this! It was such a great experience and I'm so glad that we had this opportunity - I am very grateful. I also found that the knowledge amongst the team was amazing and very current; the website and language are very neurodivergent-affirming, which is awesome (and sadly quite rare, even in the medical community!).  I would not hesitate to recommend Right to Choose to anyone and am so grateful that we had this option available to us. Please pass on my thanks to the whole team, and let them know they are doing a great job!

Very nice, understanding and informative.

I have completed the feedback form already but I just wanted to say thank you so much to the team that assessed my daughter on the 29th April. I was extremely worried to bring my daughter in at the age of just 2.5 as I feel a lot of professionals like to ignore our instincts as parents, they can even make you feel as if it’s your ‘fault’ and try to send you on parenting courses. This was totally not the case in your Chelmer clinic. The team could straight away see what I see every single day. This alongside the swift responses from the reception / admin team, the super quick waiting times - I am so pleased we chose you. I have since referred three friends and have also made the health visiting team aware who you are... (we are) now also urging parents to refer to yourselves after my positive experience .

Beautiful, calm location. Started on time. Friendly, understanding, and they made my my daughter feel at ease to be herself.

The whole booking process was smooth. I can not thank the 3 people that assessed our son enough; they showed genuine care and empathy to us all.

Lovely understanding people, excellent with my young son

All the staff were so helpful and lovely especially the admin team. The staff made me and my son feel welcome, I can't thank you all enough

Dr Band is amazing

The ladies interacting with my child were lovely and she was as relaxed as she could be during the process

Really nice staff who made my daughter feel at ease

Fantastic service. Very friendly, they made my son feel very at ease. The assessment was carried out very professionally, and at a pace that made me feel comfortable. Highly recommend

I loved everything about Provide Wellbeing from start to finish. It was such a relief to feel listened to and taken seriously after years of being misunderstood by schools and other important figures. I would absolutely recommend PW to anyone.

Felt at ease as soon as we walked in. Very polite and professional attitude and extremely thorough and understanding.

Dr Band and Amy at Provide Wellbeing Chelmer Clinic, were absolutely amazing! We visited for my 14 year old son's Autism assessment, and were greeted by Dr Band who explained the process clearly. I really cannot praise Dr Band and the team at Chelmer Clinic enough. You made my son feel totally at ease, and enabled him to fully be present and participate happily in his assessment. Feedback after was so lovely, Amy gave a wonderful summary of how my child views the world, and we were pleased that he has finally got a diagnosis. This will now enable me to access further support for him, as he progresses through adolescence into adulthood, so he can reach his full potential.

Very nice doctors and ladies who deal with the Autism. Very relaxed appointment, they explained very good what was going to happen on the day, greatly appreciated.

My experience was extremely positive from start to finish - from initial contact up until the diagnosis which was managed within a really quick turnaround time. I cannot thank everyone enough at Provide Wellbeing for all of their support and information in confirming a diagnosis for my son.

Very helpful. Timely. Informative. Patient.

Quick, efficient, friendly and very professional. So pleased with the provider.

Lovely people, made us feel at ease staightaway.

Excellent service from start to finish. Hardly any waiting time before we got seen.

From the first contact with your receptionist onwards I felt that we were listened to and that you were there to help us. You made the potentially complicated process of the Right to Choose pathway so straightforward. We always had the information we needed, unprompted. All the staff on the day of our visit were friendly and professional and put us and our daughter at ease. We commented in the car on the way home how grateful we were that the whole process had been so simple, knowing that many families have to battle for a diagnosis.

A very professional service that puts your mind at ease of any worries you may have about the process.

I visited yesterday with my daughter, although we were 10 minutes late. We got seen straight away. Place was very clean, well run and staff were great.

The most perfect experience for my teenage son. He felt reassured and comforted through the whole assessment. The staff were amazing with him and helpful with myself too. The clinic itself is clean and welcoming, 5 star experience from start to finish!

Very friendly assessor's, explained everything well.

Incredible personal touch. The team really get it, and knew exactly how to support my son even though they'd never met him before. Couldn't have asked for more .

It was lovely to have my sons assessment at the Chelmer clinic. It made it seem less formal and, therefore, much less intimidating for him. The staff were very understanding and made the assessment as pleasant as possible.

Staff are friendly and reassuring. Made me and my daughter feel at ease, full communication provided

Friendly. Caring 

It's the first time I have been to the clinic we was made to feel comfortable straight away which put my child at ease. I feel like I was listened to and understood which is something through our journey that we haven't had! I was made to feel that everything would be ok and I wasn't alone which is such a big deal for someone doing it alone I can not thank the ladies enough; they made a massive difference to a very tough journey.

Amazing staff, clean and tidy offices. Put minds at ease. Very professional and caring.

Me and my son arrived for his autism assessment yesterday and we were made to feel very welcome, my son was well taken care of whilst in the assessment and he did mention he enjoyed it. I'm very pleased with how comfortable we were both made to feel and all professionals were genuinely lovely. This service is truly amazing, a very short wait compared to other pathways and I can't thank them enough for their help.

Amazing with my son and me, super supportive

The whole process was simple and quick after being referred over by the NHS due to long waiting times. I was so anxious before hand but I had no need to be. Hannah was absolutely amazing and so kind- she understood my son and his struggles better than any professional we have met before. She is special! Dr Band was easy to talk to. Overall, the whole experience was very positive. Thank you

Very informative and comfortable experience.

Arriving 20 mins early, they were ready for me and my son which was amazing. The facilities were very clean and cosy warm. The staff were super friendly and were so helpful. My son and I were nervous as we didn't know what to expect and were soon relaxed and chilled. Overall if I could give more than a 5 star rating I would. Couldn't recommend them enough.

Warm and inviting environment, staff were professional, friendly and informative.

Everything was perfect and quick, well organised

I was seen at the time of my appointment, Dr Band was very charming and welcoming as were the SLT and when it was too overwhelming for my daughter they all stopped and put her needs first which was very reassuring.

The Specialist and Amy were amazing from start to finish, they really took the time to learn about P.. as a person. So they had a great all round picture of P.... I will always be forever grateful to the team at Provide for their diagnosis and making it a positive experience.

We were all extremely nervous before this appointment. The staff put us all at ease, and explained everything that was going on.

Made to feel at ease. Very good listener.

The initial impression of our experience was how well the clinic was set out for a neurodivergent individual, the decor was refreshing & calming, the waiting room was empty apart from us, my son was particularly impressed with the toilet facilities, he hates using bathrooms, particularly public restrooms but commented on how lovely yours was & how clean it was. The staff were friendly & made us feel comfortable…. my son really enjoyed talking to the ladies who carried out his assessment & he came out of the clinic smiling & pleased with how his experience had gone, as was I. I am confident that his diagnosis will help him on the road to accepting himself for who he is :o) Thank you.

The staff were absolutely amazing, my son struggled to leave the car, they...started the assessment outside until he felt safe to go in the building.

I felt at ease, as did my son. Everyone was friendly, professional and just amazing.

The setting was really calm and relaxed and the staff were all friendly and approachable. They really put us all at ease and were very knowledgeable and experienced.

The staff were knowledgeable and so kind. They really listened and helped us to understand our child's strengths as well as struggles. We left the service feeling extremely positive and relieved.

It was lovely to attend yesterday for our sons assesment. Staff were welcoming and all introduced themselves to us. Our son was made to feel at ease which was evident in his willingness to separate from us for a short period. Staff were very informative and we also felt heard and our experiences acknowledged.

Our experience with Provide wellbeing was faultless... we were treated with respect and given information to help our daughter to know where she was going...We didn't feel rushed and felt our views were heard and listened too by the doctor and he was extremely calm, professional and made us feel relaxed...we knew our daughter was in great hands...It was so comforting and validating as parents with an autistic child for someone to see what we do...I would recommend your services to anyone requiring a quick, faultless, professional, caring assessment and more professionals should be using your services to help the children struggling within the Essex area...

As you can imagine I was very apprehensive going to the appointment. My daughter was anxious and was begging me not to leave her when we got there but it was such a calm and welcoming environment that her worries soon went. All the team were very friendly, thank you.

We felt comfortable and especially liked that we were the only family in at that time. It made it less stressful and easier on our son. I thought the specialists were great. Our son relaxed quickly and went in for the assessment easily... It was very friendly, warm and professional. They really got an accurate sense of our child and understood him well... Thank you.

Everyone involved with the diagnosis process made us feel at ease. When our son went to play he was having such a great time that he didn't want to leave. In fact, he asked this morning if he could go back and see them again.

The place, the location was very nice and calm. The service was very very good. We saw Dr Amin, such a lovely man, made us as a family very comfortable and at ease. We also saw Hannah and Amy, they were very good with my child. Our experience at this place has been outstanding...Thank you so much for our positive experience.

Hannah Westwood and Dr Band were both warm, friendly and compassionate, putting my daughter and I at ease straight away . They were extremely professional. Thank you

Absolutely top quality service from start to finish. Booking in was swift and easy. I got an appointment offered within weeks and the staff during my son's assessment were outstanding. They explained everything to us in detail and offered some great feedback. Would definitely recommend

I have had the best experience with Provide Wellbeing. My son has finally had a diagnosis for ADHD and the Dr...made the process so easy and smooth. Absolutely over the moon.

We were treated with respect and care throughout and they really looked after my daughter, putting her at ease as much as they could. They addressed all of our questions and concerns and explained everything before, during and after. I would highly recommend this team. They have helped us enormously. Thank you very much.

Dr Band, Hannah and Amie were all so good with our Son. He enjoyed the experience and it wasn't stressful at all. Very impressed!

Very welcoming on arrival and my daughter quickly settled into the independent play which wasn't necessarily expected! She was made comfortable and was engaged very quickly. Thorough and clear with outcomes shared carefully and thoughtfully.

The facility was incredible. So impressed that we were able to be the only ones there. Superb for ASD assessments and children that will in all likelihood feel overwhelmed. Amazing supportive staff who took extra time to talk to my child and me after the assessment was completed regarding their trans gender feelings. They then adjusted the report to include my child's name and gender preferences. First time we've vocalised this to any healthcare professionals. It was dealt with so sensitively and supportively. Thank you

Staff were so welcoming when we first came in and made us all feel at ease. The Dr was interested and even asked to keep my notes. The ladies who did the practical assessment were nice and seemed well informed and gave a clear explanation post assesment. Even though my daughter masks and is high functioning there seemed to be no doubt about the diagnosis. They noticed subtle behaviours and referred to them during the de brief. I was so happy to recieve the outcome in the day too. Overall we're very happy with the experience and would recommend Provide Wellbeing to others

The team at Provide well-being were all very welcoming making our visit & overall experience relaxed & calm. They adapted to my son's anxiety when he left the room & reassuring to us as family. They delivered the outcome without my child present which I will forever be eternally grateful to them for as I already knew what the answer was going to possibly be but I was still overwhelmed with emotions & they made sure that my son did not have to witness my reaction to his diagnosis.

Was extremely helpful made myself feel at ease with everything going on and made it a comfortable environment for my boys whilst interacting with them. Explained everything what was happening to what they had seen and was able to give me the outcome on the day!

I just want to thank the three of you for everything you’ve done. Your service was incredible, you were all so supportive, caring, helpful and understanding.

The entire process went very smoothly. I was impressed with all the information that was gathered on top of what I provided. Dr Band was absolutely lovely. He was perfect with my daughter. Thank you

Such a lovely kind doctor. So good with my little girl. And so good to me also. Very daunting and confusing process but the doctor was so helpful explaining things to me in simple terms. Highly recommended

Hannah and Amy were amazing. Made me, my husband and twins so comfortable. Explained everything in detail and were both so caring. I couldn't thank them enough for making it easier on us.

Amazing! We (13 daughter & I) waited only 4 weeks for ASD assessment following referral to the Chelmer clinic from our community paediatrician. The clinic is new and set in lovely grounds. It is central and east to find. We were made to feel relaxed from the phone call to book the appt where things were explained, to the information sent via email so we'd know what to expect. On arrival Dr Band, Helen and Claire (?) were so friendly and immediately put us at ease. We felt listened to and not rushed.

Second time visiting, this time for myself and not my child. Dr Band is always very welcoming. Explains everything clearly. I recommend the services already for children but will extend my recommendation to adults. Thank you

Dr Band was very welcoming and displayed a genuine empathetic and caring manner to my son. My son felt at ease with Dr Band which meant he was able to be honest about how he was feeling. The appointments were prompt, thorough and detailed. We were also given a plan of care for my son going forward.

Amazing, kind and patient especially Dr. Band. Just really lovely person through and through.