Dr [Leonhardt] was excellent, explaining what the procedure entailed in an easy to understand and calm way. The procedure itself was pain free (apart from the initial anaesthetic which only lasts seconds anyway)  The nurse (Lianne) was also exceptional and very easy to talk to. Her chatting made me feel at ease and not think about the procedure too!   Good explanatory points made in relation to expectation of pain afterwards and exercises to help recovery – and notes were given too.  Thank you so much.”