Online Help Centre
What is Carpal Tunnel Syndrome?
Carpal Tunnel Syndrome (CTS) is a condition where the median nerve is compressed as it passes through a short tunnel at the wrist. This tunnel contains the tendons that bend the fingers and thumb as well as the nerve. CTS commonly affects women in middle age but can occur at any...
How do I book appointments?
Appointments can be made by phone on 0300 303 9966, or by emailing hello@providewellbeing.co.uk – whichever is easiest for you. Similar When will my custom ear moulds be ready? Your custom ear moulds will be ready to take away with you at the end… Learn more Are you able to refer...
How much do custom ear moulds cost?
A pair of custom ear moulds costs £50. An ear mould cost depends on whether they are made bespoke or are bought pre-made – the £40 fee at Provide Wellbeing covers the cost of creating an impression of your ears, choosing a colour, and then getting your custom ear...
How much does the Autism assessment cost?
Our ASD assessment costs £1,900. This is a Consultant-led diagnostic assessment with a multidisciplinary team of Paediatricians, Speech and Language Therapists, and Occupational Therapists, along with a comprehensive report which is recognised by the NHS. Similar Are you able to refer me to an NHS specialist? If you wish to be referred...
Is there a waiting list for Autism assessments?
There is often a waiting list on the NHS services for an autism assessment due to high demand. For self-pay autism assessments, Provide Wellbeing can offer assessments that have a reduced waiting time. Speak to our team to discuss your circumstances and the process for each route. We offer a free...
Does my child need up to date medical records for an autism assessment?
Our autism assessment team will need consent from the parents or guardian to view the child’s medical records. The required consent form will be sent to you by a member of the Provide Wellbeing team and will need to be signed and returned to us in order to help review...
Who carries out the autism assessment?
Our specialist team of Paediatricians, Speech and Language Therapists, and Occupational Therapists will conduct the ASD assessment. The team will consider a wide range of factors and discuss the outcome of the assessment alongside the information gathered from the parent and the child’s place of education. For more information about...
How long does an autism assessment take?
The ASD assessment will take approximately 2 hours, with time for the assessment, followed by initial feedback and a discussion with the parents or carers. This will also be followed with a written report with detailed findings and support recommendations. For more information about our autism services, visit our...
What is included in the autism assessment?
After the ASD assessment, if the consultant cannot be sure of a diagnosis of autism, you may be referred to further specialists. Alternatively, your consultant may conclude that your child does not have autism but may potentially have another condition. For more information about our autism services, visit our dedicated...
What happens if my child is not diagnosed at the autism assessment?
After the ASD assessment, if the consultant cannot be sure of a diagnosis of autism, you may be referred to further specialists. Alternatively, your consultant may conclude that your child does not have autism but may potentially have another condition. For more information about our autism services, visit our dedicated...
When will my custom ear moulds be ready?
Your custom ear moulds will be ready to take away with you at the end of the 15 minute appointment. In rare circumstances, the Audiologist may not be able to fit your custom ear moulds if there is a significant buildup of wax. If this is the case you...
Are you able to refer me to an NHS specialist?
If you wish to be referred into the NHS following a consultation with one of our Provide Wellbeing clinicians, we will happily support you in this decision. We will need to inform your NHS GP who will be able to refer you to the appropriate NHS specialist. For more information, please contact our support team....
